Privacy Policy

Effective: July 31, 2025 

Hive Care Management Solutions (“Hive,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, employer name, and other details you submit through our contact forms
• Non-Personal Information: Browser type, IP address, and site usage data to improve website performance.
• Health Information (if submitted): Any details related to your healthcare needs or benefits questions.

HIPAA Notice: While our website forms are intended for general inquiries, any health information you submit is treated as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
 

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide services
• Communicate with you about Hive’s offerings and updates
• Improve our website and user experience
• Comply with legal or regulatory requirements

We do not sell your personal or health information to third parties.

3. How We Protect Your Information

Hive uses industry-standard security measures to safeguard your information, including encryption, secure servers, and access controls.

• PHI is accessed only by authorized personnel as required to deliver our services.
• We comply with HIPAA requirements to protect your health information.

However, no method of transmission over the internet is 100% secure. Please avoid sharing highly sensitive health details through our website forms.

4. Sharing Your Information

We only share your information in the following circumstances:

• With your permission or at your direction
• With authorized business partners who assist in delivering our services, under confidentiality agreements
• If required by law, regulation, or legal process
   

5. Your Rights

If your information is considered PHI under HIPAA, you have the right to:

• Access your information
• Request corrections to your information
• Request a record of disclosures

To exercise these rights, contact us at: natalie@hivecaremanagement.com

6. Third-Party Links

Our website may link to external sites. Hive is not responsible for the privacy practices or content of those third parties.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, contact us at:

Hive Care Management Solutions
Email: natalie@hivecaremanagement.com